Overview
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
One of the best toolings for Observability
Powerful Tool With Overly Complicated UI
Boost Productivity and Efficiency with Performance Analysis Software
New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
It is our eyes to detect errors, performance losses, …
Best APM solution for full-stack web developers
Observability Swiss Pocket Knife
New Relic - get to the root of the problem quickly
Single source of truth
One of the Best Tools for Full Stack Monitoring
New Relic can't go wrong with NR for observability of your applications
Great service for performance and full stack analysis.
360 degree solution for your application and infrastructure monitoring
An SRE swiss army knife
New Relic at a glance.
Awards
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Reviewer Pros & Cons
Pricing
Free (Forever)
$0
Telemetry Data Platform
$0.25
Incident Intelligence
$0.50
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
New Relic Integrations
New Relic Competitors
New Relic Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(299)Attribute Ratings
Reviews
(1-20 of 20)New Relic - get to the root of the problem quickly
- UI organizes data in a relevant and easy understood way.
- Installed agent is easy to configure and maintain.
- Agent is lightweight and consumes few server resources.
- Licensing plans keep changing.
- Longer data history would be nice.
New Relic at a glance.
- Gather data: the integrations and data collection helped us setup.
- Organise data: the way we can investigate issues and usage profiles is really useful and accessible.
- The interface sometimes fails, giving no values for a certain range. This sometimes happens, which maims our confidence a little bit, but it seems to be an all-or-nothing issue (meaning when the data is there, it is always correct).
Strong service but UX requires improvement
- Lets you query the servers' logs.
- Send automatic alerts based on high error rates.
- Manually monitor the servers based on the logs.
- The UX/UI of the software is not so intuitive and the learning curve is stiff.
- There are so many params to use, which makes it more difficult than the benefit of flexibility.
New Relic experience
- Clear visibility for each part or the whole part of the system
- Monitoring and Alerting is not limited for the system needs, but also business needs
- We can define metrics or create any dashboard by ourselves
- As we are trying to monitor the expenses in our multi-cloud system, the GCP integration did not have the cost monitoring yet as it does in AWS integration
- As we are using the SQS and Pub/Sub, we cannot find the capability for the queue data analysis feature
New Relic - Your Monitoring Partner
- Quick overview of the health of your application.
- Easy creation of alerts.
- Can create dashboards easily and quickly.
- UX/UI is not intuitive always and has a learning curve.
- .Net support still feels a bit behind other languages.
- Azure integration needs more improvement
Another APM Champion worth to try
- Code Transaction tracing.
- Application performance monitoring.
- Database monitoring.
- Web performance monitoring.
- AIOps
- Machine Learning.
- Predictive Intelligence.
- Topology Mapping.
- IT Infrastructure events Correlation.
1. If you are looking for an Application Performance Tool (APM).
2. If you are looking for a SaaS-based APM tool.
3. If you are looking for cloud services monitoring tool.
4. If you are looking for Application, Database, Servers, and Web services monitoring tool.
- Ease of integration with cloud platforms like Microsoft Azure.
- Scripted Browser is a great feature.
- Recent deep integration with Kubernetes is also really helpful.
- The usability of New Relic Web console still can be improved.
- New Relic should provide native python module for scripting.
- Ability to publish and provide access to dashboards can be streamlined.
It's very easy to identify and analyze performance bottlenecks. You can even compare API performance between a previous and the latest release and use strategies like Canary deployments. It can be setup along with PagerDuty as a great SRE toolset
New Relic on the Front End
- Dashboards are quite slick - there's a lot you can do and they look great in demos.
- Writing queries has a learning curve, but they're powerful once you learn them.
- Lot of documentation!
- There is a lot of documentation, but it is somewhat scattered, and the navigation is painful at times. I've often just navigated from a page and have to use the back button or my browser history to find it again.
- It would be great to have the documentation more organized by task (e.g. I'm a front-end developer who wants to implement custom JS logging, where do I begin).
- Environmental variables for dashboards! Grafana has this, it's great for when you're building a site in a test environment, but then want to be able to quickly update all your queries at once for the production environment. We've found workarounds, but they're hacky.
It serves different purposes:
- Single point of truth regarding IT/Infra/Networking Status.
- Monitoring and alerting of Critical Systems.
- Collaborative work with the use of dashboards.
- Identification of anomalies all across our systems.
- Confirmation of hypothesis during design and/or troubleshooting.
- It has been transforming the company a very high pace. They are constantly adding new features and services that are well received.
- Customer service. Had the opportunity to talk with different representatives and you can feel the sense of urgency and understanding of the issues. While providing options to solve them or thinking to introduce that as a future feature.
- Handles amazing volumes of data in a very efficient way. It tends to process very complex queries quite rapidly.
- In case you find that any of the available options don't cater to your own needs. New Relic provides Development Tools to bring your personal idea into reality.
- Moving away from the old look and feel of Insight can be difficult. Perhaps there are still clients adopting those old visualisations. However I see a constant flood of features that are meant to substitute that.
- The visual feedback when creating a new Alerting can be a little difficult. At times you have to be aware of the NRQL language and even after understanding it. Is not always easy to translate that into the creation of the new alert. For example is not possible to test your alert 2 or 3 weeks before as sliding into the past to confirm the new alert.
- Due to the amount of innovation being brought to the platform it can be daunting to some users. Nowadays it seems the same and/or similar functionality can be found on different places. Perhaps is a delicate balance there.
- Certain graphs have limitation on the number of metrics they can show. For example still today on Infrastructure dashboards there is a limit of 20 hosts to visualise.
- The cost of the storage can be expensive specially if you want to keep data for more than 3 months.
So it's a powerful tool, very much customisable and can serve to everyone's needs. But to use it to the full potential you may need to learn at least the basics of NRQL. Perhaps there are tools less powerful but easier to use. So it very much depends on the complexity of your business.
Easy to setup and get started with solid performance.
- Dashboard.
- Default navigation and segregation of layers of application components.
- Less control over alert management when not need.
- The cognitive alert doesn't recognize weekdays vs weekend traffic variation in the past when generating [an] alert.
New Relic is a great insight for large-scale application monitoring. Moving away from host-based pricing to the user and data-based price models was a good decision last year. In the Azure space, many of the metrics become duplicates to application insight or azure monitoring. |
- Intuitive interface.
- Useful charts.
- Insightful data.
- Steep learning curve.
- The website is slow.
New Relic is a one-stop-shop for monitoring needs.
- Variety of tools to meet the myriad needs of development teams and projects
- Robust support and community engagement, they are even willing to engage on a limited basis to help you instrument tools the right way.
- New platform pricing is now in place that makes all tools accessible to even smaller teams.
- They have so many tools that it's easy to get lost and confused.
- They have so much documentation and many tools are so flexible that it's easy for new users to become overwhelmed.
- Navigating Enterprise pricing negotiations can be very involved.
Very helpful, powerful and cost effective tool to make your applications faster and stable
- Drilling down into processes to code level.
- Detailed information regarding unhandled errors.
- Drilling down into code sometimes stops once you get to a point where you can't go any further.
- Client side load profiling is not always helpful.
- Charting of data.
- Easy SQL query backed reporting.
- Easier navigation.
- More guidance for those that don't know SQL.
New Relic APM is Quick and Easy!!!
- Ease of configuration makes it quick to apply and begin receiving and reviewing of data.
- Dashboarding is intuitive and easy to understand.
- The depth of data collected allows for more details application development.
- From an end user stand point only seeing the "Top" isn't as helpful as it could be if multiple sources are associated to the same JVM.
- From an administrative standpoint, the inability to take default dashboards and dissect them within insights makes it less intuitive to recreate for other processes.
- It is a great tool to discover which processes are most consuming and improve your products.
- It finds out bottlenecks easily with sufficient visualized graphs. For example, you can quickly get answers of where a received http request did come from and by which method / section (a remote call, db query, a calculation etc).
- It is also possible to profile your JVM easily (if your app runs on JVM for sure).
- It can feed your ES data, therefore link to for instance pager duty.
- Display overall KPIs like rendering time and page load time of a web page. It can be also useful if your app also contains HTML UI.
- It is not so easy to investigate data by filtering in a specific time window. I hope that UX will be improved. IMO, time picker is not user-friendly.
- The learning curve might be plaguesome for an ordinal tech guy at first.
- Don't know pricing terms /strategy or other suff, however our managers' complain about the highness :)
Insights allow us to create useful dashboards to keep a close eye on web server errors, CPU usage, transaction deviation and more.
- Simplifies bottleneck diagnostics
- Create alerts easily for system events (errors, traffic, 404-ing etc) and integrate easily with third parties
- Monitor web page performance & site usage
- Steep learning curve
- No Apple Watch app, though the NewRelic iOS app can flag alerts on your watch, if you have them configured
- It was particularly good at aggregating the results and showing one view for it. The views were customizable and easy to work with.
- We definitely appreciated the range of processes you can monitor using New Relic. It was a good solution to monitor servers and DBs.
- Loved the ability to integrate different plugins as per our use case. This way we also came to know about some metrics that we didn't initially account for, and it helped us a lot in figuring out our performance.
- Given that we were using different AZ, New Relic helped us see the different response times from different geography.
- First and foremost, their UI needs to implement better web sockets. This would definitely improve the performance and make it light weight.
- We were doing experiments back then, and were short on fundings like any other startup. So we made the decision to not use any feature that might create a hard dependency for us. Hence we only used the free features. I wish there was a better pricing model for startups.
- Not really a big issue, but maybe they can sponsor better documents, like a step by step setup process, in sites like Medium that people can follow. Their documentation is kind of overwhelming.
New Relic is not new, but it certainly is a leading APM solution.
- Presentation of APM data in a concise and easy to visualize format in dashboards.
- Ability to drill down into details.
- Recent thrust into making better AI-based dynamic baselining offers has great potential.
- Dashboards are somewhat cluttered and can use a sharper look and feel. I would prefer a more minimalistic approach.
- Ability to discover processes is not always without errors.
- The pricing model can be a bit more flexible (and affordable).
Simple & Intuitive
- NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time.
- I love the amount of detail I can receive on very detailed aspects of my software.
- I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used.
- The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth.
- The only other thing I can think of is that the learning curve is a bit steep for inexperienced users.